Full Price Items (includes promotional items): Returns within 30 days of purchase—receive a credit or refund.

Discounted Items: Returns within 14 days of purchase—receive a credit.

Final Sale Items: No returns.

To be eligible for a credit (issued as a gift voucher) or refund, the item must meet the following criteria:

    •    Returned within the applicable timeframes above.

    •    Proof of purchase is provided (either receipt or order number).

    •    Returned in its original, unused condition with Timber and Twine store tags attached.

    •    Purchased from Timber and Twine retail or online store.

RETURN PAYMENT METHOD

Refunds: Refunded via the original payment method.